Echo uses real conversations, not surveys, to understand what's happening inside your workforce
90-second voice check-ins. PCT-powered insights. Actionable in hours, not months.
Why your engagement survey isn't working
The perfect storm has hit People Ops
The crisis:
Annual surveys aren't just underperforming—they're actively harming trust. Employees feel surveyed, not heard. Feedback disappears into a black hole.
Response Rates: Traditional vs. Voice
Data from Gallup, SHRM, and continuous listening research (2020-2024)
Voice changes everything:
90 Seconds
To understand what matters
The 90-second conversation your team actually wants to have
Traditional surveys miss the nuance. Echo uses natural voice conversations to capture the emotional context and root causes behind the data.
- ✓Spot burnout signals weeks before resignation
- ✓Echo asks why, not just what—so you solve root causes
- ✓Team trends without Big Brother surveillance
Echo's Insight: Employee values independence but feels micromanaged. Intervention: Restore control through delegation or clear boundaries.
Understand the why behind the what
Most engagement tools just measure sentiment. Echo uses Perceptual Control Theory (PCT)—the science of how people regulate their work lives.
The insight: Workplace distress comes from unresolved goal conflicts. An employee wants autonomy but feels micromanaged. They value work-life balance but face impossible deadlines. These conflicts create the "error signal" that drives burnout and disengagement.
Echo's 90-second voice conversations detect these conflicts through tone, hesitation, and context—then provide micro-coaching to resolve them in the moment.
Built by operators and scientists
Combining frontline operational experience with academic research excellence
Dr. Warren Mansell
Academic Leader on Perceptual Control Theory
Pioneered the application of PCT to workplace stress and occupational psychology. Co-author of '4Ds of Dealing With Distress'—ultra-brief intervention for goal conflict resolution.
Fletch Young
Operator-first product builder
Built operations systems for high-stakes frontline environments. Deep expertise in voice-first engagement and continuous listening platforms.
"Built with leaders from BHP to Goldman Sachs"
Privacy by Design
We believe psychological safety requires actual safety. Workers control their data, and anonymity is baked into the core.
Anonymized
Voice data is processed and discarded. No raw audio storage.
Aggregated
Insights are grouped to protect individual identity.
User Controlled
Workers can delete their data at any time.